Distance Sales
Contract

Last Updated: January 1, 2026

Table of Contents

1. Parties
2. Subject of the Contract
3. Service Fee and Payment
4. Right of Withdrawal
5. Dispute Resolution

1. Parties

This contract is concluded between the SELLER (FENEXT Digital Solutions) whose information is given below, and the BUYER who purchases the digital service or product.

SELLER INFORMATION:

Company Name: FENEXT Digital Solutions
Address: Hoşnudiye, 770. Sokak No:4 B144, 26130 Tepebaşı/Eskişehir, Turkey
Tax ID: 8661018966
Phone: +90 543 659 92 30 / +90 505 930 15 04
Email: [email protected]

2. Subject of the Contract

The subject of this contract is to determine the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts regarding the sale and performance of the product/service ordered electronically by the BUYER from the SELLER's website.

3. Service Fee and Payment

The price and payment conditions of the services subject to the contract are clearly stated to the BUYER during the order or in the proposal file prepared by mutual agreement. Payments are made via credit card (Virtual POS - PAYTR, etc.) or bank transfer/EFT.

4. Right of Withdrawal

Services performed instantly in electronic environment or intangible goods delivered instantly to the consumer (Software, digital services, etc.) are out of the scope of the right of withdrawal. In this context, the right of withdrawal cannot be exercised in coded software, initiated web design processes, or licensed digital product sales.

5. Dispute Resolution

In the implementation of this contract, Consumer Arbitration Committees up to the value declared by the Ministry of Customs and Trade and Consumer Courts in the settlement of the SELLER or the BUYER are authorized. For commercial disputes, Eskisehir Courts and Enforcement Offices are authorized.